Privacy Policy

At VINI Fashion, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

By using our website or placing an order, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect information such as:

  • Full name
  • Mobile number
  • Email address
  • Billing and shipping address
  • Order and purchase details
  • Payment-related information
  • Information you provide when contacting customer support
  • Device, browser, IP address, and website usage information

We collect only the information reasonably required to provide our products and services and operate our website.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Confirm your orders and payments
  • Provide customer support
  • Process returns, refunds, and exchanges
  • Send order and shipping updates
  • Improve our products, services, and website
  • Personalize your shopping experience
  • Send promotional offers and marketing communications where permitted
  • Prevent fraud, misuse, and unauthorized activities
  • Comply with applicable legal and regulatory requirements

3. Payment Information

Payments may be processed through secure third-party payment providers.

VINI Fashion does not normally store your complete credit card, debit card, UPI, or other sensitive payment credentials on its own servers. Payment information is handled by the relevant payment service provider according to its privacy and security practices.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers when required to operate our business, including:

  • Payment gateway providers
  • Shipping and courier partners
  • Website and hosting service providers
  • Customer support and communication services
  • Marketing or analytics service providers, where applicable
  • Government authorities or law-enforcement agencies when legally required

These parties may receive only the information necessary to provide their respective services.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Keep your shopping cart and session active
  • Remember your preferences
  • Understand how visitors use our website
  • Improve website performance
  • Provide relevant marketing or advertising, where applicable

You can manage or disable cookies through your browser settings. Some website features may not work properly if certain cookies are disabled.

6. Marketing Communications

With your permission, we may send you information about:

  • New collections
  • Special offers
  • Discounts
  • Festive promotions
  • New product launches

You may unsubscribe from promotional emails or other marketing communications at any time.

Transactional messages such as order confirmations, payment notifications, and shipping updates may still be sent when necessary to complete your order.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer service, maintaining business records, preventing fraud, resolving disputes, and meeting legal or regulatory obligations.

When information is no longer required, it may be deleted or securely disposed of, subject to applicable requirements.

9. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to request information about how your data is processed, request correction of inaccurate information, request deletion where applicable, and withdraw consent where processing is based on consent.

India's Digital Personal Data Protection Act, 2023 provides a framework for processing digital personal data and includes provisions concerning consent and withdrawal of consent.

To make a privacy-related request, please contact us using the details provided below.

10. Third-Party Links

Our website may contain links to third-party websites, payment services, social media platforms, or other services.

VINI Fashion is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

11. Children's Privacy

Our website is intended for general customers and is not specifically directed toward children.

We do not knowingly collect personal information from children in violation of applicable laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.

Any updated version will be posted on this page with a revised "Last Updated" date.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

VINI Fashion

Email: info.vinifashion@gmail.com

Phone: +91 9974973988

Business Address: 3051, International Fashion Market, Nr. Sitanagar, Punagam, Surat, Gujarat – 395010, India

We are committed to handling your privacy-related requests responsibly and transparently.

Your Privacy Matters

At VINI Fashion, we value your trust. We strive to provide a secure, transparent, and enjoyable shopping experience while respecting your privacy.